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Effective SMM Strategy Part II

Watch For Trends

 

So now that branding is out of the way (see here), another integral part of an effective social media strategy is to make sure you’re monitoring trends that happen with your end users.  Why is that important?  Well, as previously mentioned, my specialty is in working with small businesses.  In the ocean of the business world – small businesses are the dinghies.  The Fortune 500 companies have seemingly limitless resources (people included) at their fingertips.  They’re more like the freight liners and can keep trucking through those seas through even the biggest storms. Often they won’t even realize they’ve hit a wave, let alone been in a storm.  To a small business, that same storm may mean your poor little dinghy is toast and there you are, left floating in the ocean with (maybe) a lifesaver, praying for someone to come rescue you.

That illustration is exactly why you need to prepare.  Your goal as a small business is to stay one step ahead of the storm.  If you see that times are tough(financially) for your clients, it may be time to consider other inventory options that are still quality, but more cost effective for you – and your client.  If you ignore the trend, chances are – you’re going to end up with expensive inventory just sitting on your shelves that you’re going to have to discount anyway.  Win for your consumer – lose for you.

Other things you’ll want to pay close attention to:  Cultural happenings.  Maybe your business supports the Indiana HJR-6 amendment or maybe it opposes it.  You have the choice of making your opinion known or staying neutral on the matter.  If you’re vocal either way, it’s likely to have an impact on your business.  It also may produce or take away service or merchandise opportunities – both of which are very important to your business.

In this case, the above mentioned goes hand in hand with what’s next – and that is government changes or potential changes.  It seems there’s nothing we like to complain about more than our government.  Everyone has an opinion – regardless of whether they voice it or not.  Truth is though – a good majority have no qualms about telling it how it is when it comes to government related issues.  Keep an eye out for that.  It could be tax changes, a lawsuit that will have an impact on how your company does business, increase in minimum wage (is any of this sounding familiar?)

So how do you keep track of what’s trending?  I’m happy you asked.  I’m even happier that someone else has done the work of tracking down all these tools for me!  Shout out to Social Media Today for making my work today a little easier.

[Click Here] to find your list of tools.  Use them.  That’s what they’re for. :-)

Did a Social Media Professional just say….???

Hey you. Yes… You. You said you wanted to grow your business, right? Here’s the thing: You’re never going to do it hiding behind a computer. That’s right. I said it.

Our culture is on social media overload. One of the reasons I hear multiple people say they veer away from social sites is that we have lost the art of truly connecting with each other – and to an extent, these people are right. Social media is just one of many avenues to get and stay connected.

Networking in person is still a completely viable way to grow your contacts – and in turn your business. The difference now is that you use social sites to help you at your networking events. That’s right. I’m telling you to do some social stalking. *Disclaimer* – I’m not really telling you to stalk people. :-)

But what you CAN do is join local meetups. On these sites, you can actually see who will be there. Decide on a handful of people you’d like to meet there by checking out what they do. Google their names to find out businesses they’re in – or even better sometimes – is who THEY know.

Information is gold and it’s now at your fingertips. Let your fingers do the walking, but get your body there in person.  I promise that the extra effort will be worth it.

Quality AND Quantity

In social media, twitter in particular, a lot of people are focused on numbers.  While yes, social media is a numbers game, it’s also important to recognize how much time you’re spending on gaining followers that have absolutely nothing to do with what you have to offer.

You may have fallen victim to the “trends”.  You may see those tags that are trending to the left on your twitter page and be tempted to add them to your own posts.  Why?

Let’s take a practical approach to this:  You own an all natural dog food company.  You’re excited and you know you have a quality product at a fair price.  Right now, if I were to follow “trends” on twitter, my post might look a little like this:

Top 5 reasons your dog will benefit from all natural dog food <insert link> #vicodin #RepublicanMovies #Hawaii

So, here’s what you could possibly end up with: Vicodin heads that like to watch Republican movies and would really like to vacation in Hawaii.  I kid, but you get the idea here.

The moral of this story is, of course, target your audience!  Yes, you want to have a lot of followers, but you want to have a lot of followers that are interested in what you have to say.  I think what might be just slightly (note the hint of sarcasm) more effective would look a little more like this:

Top 5 reasons your dog will benefit from all natural dog food <insert link> #dog #DogFood #pets #natural #food

Just remember.  Numbers are important.  Quality numbers are gold.  Happy tweeting!